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SF1: 415-366-0771
SF2: 415-900-1433
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FAQ

What type of payment options do you accept?
We accept Cash and all major Credit Cards. We DO NOT accept any forms of checks.

How long does my repair takes? (click here for services)
iPhone 5/5c/5s Crack Screen takes......20-30mins.
iPhone 4/4S Crack Screen takes..........30-45mins.
iPhone 3/3S Crack Screen takes..........call for more info.
iPhone Water Damage........................call for more info.
iPad Cracked Screen..........Call (415) 366-0771 to schedule an appointment.

Is my data safe?
Our technician DOES NOT need to access the software side in order to do the repair, we only repair the hardware. However, for your peace of mind and the safety of your privacy; you should always back up your data before you bring in your device for service repair and you may also lock your device (Make sure you remember your own password).
* DE iPhone Repair is not responsible for any data loss that may occur during service. Be sure to back up the data on your iTunes or iCloud.

What kind of guarantee or warranty does your company offer?
All iPhone and all iPad front glass touch screen are guaranteed for one full year from the repaired date. (Any future accidental damages or glass breakage will VOID this warranty.)

Can I walk in and surprise you guys without an appointment?
Yes, of course you can. Just remember to bring your iPhone or iPad and a smile. :)

I don’t have time to drop it off, what can I do?
We understand that you are a very busy person. So if you live or work in San Francisco Area we can have one of our technician go to you and pick up your device for repair (*upon availability*) or you can simply mail your device to our office address
Attn: Docta "G" ~ 2525 Van Ness Suite 211, SF, CA 94109

Call us now (415) 366-0771 to schedule a pick up time. This service is currently free of charge to you. We guarantee to save you gas, time & money! :) Life is great!

How do I know what iPhone model is mine?
Look at the back of your iPhone cover and match the model# below:

iPhone Type
Description
Model Number
iPhone 5s:
A1533
iPhone 5c:
A1532
iPhone 5:
A1429
iPhone 4s
  • A1431 (GSM) AT&T
  • A1487 (Universal) AT&T, Verizon or Sprint
iPhone 4
  • A1349 (CDMA)
    Verison or Sprint
  • A1332 (GSM) AT&T
iPhone 3GS
  • A1303 AT&T
iPhone 3G
  • A1241 AT&T


I have a 3G/3GS do you guys repair that also?
No

2525 Van Ness Ave - Ste 211 - San Francisco, CA 94109
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